The Little Black Book of Management: Essential Tools for Getting Results Now（ISBN 9780071738651） 115盘 下载 pdf txt 电子版 mobi snb docx

All the essential tools managers could ever need--in one handy

guide

""Describes in simple terms the practical tools . . . to achieve

success."" -- Alan Mulally, President and CEO, Ford Motor

Company

Real-world tested, real-world proven in organizations ranging in

size from global titans like Boeing and Motorola to mom-and-pops

and home businesses, "The Little Black Book of Management" is the

ideal handbook for busy executives, managers, and entrepreneurs

like you.

In this unique, practical, and easy-to-use guide, you get nearly

100 potent indispensable tools, organized for ease-of-use,

including: - Time management - Brainstorming - Presentations -

Process management (Six Sigma, balanced scorecard) -

Communication/teambuilding

Save time and money by tackling in-house such critical tasks as

brand development, marketing mix, breakeven analysis, or even

designing a business excellence framework. Concise, comprehensive,

and organized for immediate access to the right tools for the job,

"The Little Black Book of Management" is your one-stop source for

all the essential tools managers need to develop the performance of

their teams and organizations.

Suzanne Turner owns and manages Potenza, Ltd., a management

development consulting company, and has also worked with Andersen

Consulting. She currently works with a wide range of organizations

from global corporations to niche providers.

Preface vii

Acknowledgments vii

Introduction viii

Project Matrix xiii

Day-to-Day Matrix xiv

The Tools

1. Analogies--Creative Problem Solving 

2. Balanced Scorecard 

3. Benchmarking 

4. Brainstorming 

5. Brand Development 

6. Breakeven Analysis 

7. Business Design and Improvement 

8. Business Ethics 

9. Business Excellence Framework 

10. Cause and Effect Analysis 

11. Change Cycle 

12. Climate for Change Indicator 

13. Communication 

14. Competitive Product Placement 

15. Competitor Analysis 

16. Concept Fan 

17. Creating a Financial Business Case 

18. Creating Commitment 

19. Critical Path Analysis (CPA) 

20. Cultural Audit 

21. Customer Focus

22. Decision Mapping 

23. Decision Tables 

24. Design of Experiments (DOE) 

25. Diffusion of Innovation 

26. Effort Impact Graph 

27. External Analysis (PEST) 

28. Failure Mode Effects and Criticality Analysis

(FMECA) 

29. Fault Tree Analysis (FTA) 

30. Five Whys 

31. Flowcharting 

32. Forced Combinations

33. Forced Pair Comparison 

34. Force Field Analysis 

35. Forward Measurement 

36. Gantt Chart 

37. Hazard and Operability Studies (HAZOP)

……

Index

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