MCKINSEY ENGAGEMENT: INSIDER SECRETS(ISBN=9780071497411) 115盘 下载 pdf txt 电子版 mobi snb docx

The third volume in the internationally bestselling McKinsey

Trilogy, The McKinsey Engagement is an action guide to realizing

the consistently high level of business solutions achieved by the

experts at the world’s most respected consulting firms.

Former consultant Dr. Paul Friga distills the guiding principles

first presented in the bestselling The McKinsey Way and the

tested-in-the-trenches methodologies outlined in The McKinsey Mind,

and combines them with many of the principles and procedures

implemented by the military and other organizations. The result is

nothing less than the business equivalent of a Special Forces Field

Manual.

True to its stated goal of arming consultants and corporate problem

solvers with a blueprint for achieving consistently phenomenal

results, The McKinsey Engagement is short on theory and long on

action. Each chapter focuses on one element in the celebrated TEAM

FOCUS problem-solving model and features a concise discussion of a

key concept or principle, followed by:

Clear rules of engagement

A set of operating tactics

Sophisticated problem solving tools

Easy-to-follow action steps

Exercises, checklists, and training tips

War stories and best practices case studies

A toolkit for bringing clarity, discipline, and purpose to all your

problem-solving and change management initiatives, The McKinsey

Engagement is an indispensable guide for consultants, as well as

for executives, managers, students, and corporate trainers.

Acknowledgments

Preface

Introduction

PART 1 TEAM

CHAPTER 1：Talk

Concept

Rules of Engagement

　　 Rule 1：Communicate Constantly

　 Rule 2：Listen Attentively

　 Rule 3：Separate Issues from People

Operating Tactics

　 Stories from the Field

　 Case Study

　CHAPTER 2：Evaluate

　 Concept

　 Rules of Engagement

　　Rule 1：Discuss Team Dynamics

　　　Rule 2：Set Expectations and Monitor Results

　　　Rule 3：Develop and Reevaluate a Personal Plan

Operating Tactics

Stories from the Field

Case Study

CHAPTER 3：Assist

Concept

Rules of Engagement

　　Rule 1：Leverage Expertise

　　 Rule 2：Keep Teammates Accountable

　　 Rule 3：Provide Timely Feedback

Operating Tactics

Stories from the Field

Case Study

CHAPTER 4：Motivate

Concept

Rules of Engagement

　　 Rule 1：Identify Unique Motivators

　　 Rule 2：Positively Reinforce Teammates

　　 Rule 3：Celebrate Achievements

Operating Tactics

Stories from the Field

Case Study

PART 2 FOCUS

CHAPTER 5：Frame

Concept

Rules of Engagement

　　Rule 1：Identify the Key Question

　　 Rule 2：Develop the Issue Tree

　　 Rule 3：Formulate Hypotheses

Operating Tactics

Stories from the Field

Case Study

　……

Afterword

The TEAM FOCUS Rules of Engagement

Index of Stories from the Field

List of Illustrations

Index

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