创造业绩驱动的组织 PERFORMANCE: CREATING THE PERFORMANCE-DRIVEN ORGANIZATION 115盘 下载 pdf txt 电子版 mobi snb docx

Balanced scorecard. Six Sigma. Dashboards. Employee evaluations. Incentive compensation. Financial reporting. Performance management means different things to different organizations. Most for-profit businesses, not-for-profit associations, and government entities agree that managing performance is an obvious factor in the success of their organization. But investing your organization's time and resources in a single methodology, however effective, addresses only one piece of the performance management puzzle and fails to motivate the entire workforce—all employees, partners, suppliers, and agents—towards full implementation of the organization's strategy.

PERFORMANCE: Creating the Performance-Driven Organization lays out a comprehensive methodology for achieving a best-in-class performance management system, one that unites all aspects of your organization into a single, interlocking "performance network." The result? Employees become focused on productively and efficiently executing your organization's strategy, resulting in a sustained competitive advantage that drives revenue, cuts costs, and improves profits.

Reading this groundbreaking book will fundamentally change how you think about executing strategy. It outlines a unified approach to performance management that will show you how to:

Align the objectives, resources, and budgets of the different parts of the organization with the goals, opportunities, and quotas of individuals

Measure organizational and individual performance

Reward individuals for performance

Report organizational and individual performance

Analyze organizational and individual strategy execution using models and analytics

Out of this model come the building blocks that will show you how to define strategic objectives for the organization, set workforce production quotas, link objectives and resources to budgets, manage workforce competencies and training, and much more.

A consultant to GE, Carl Zeiss, Cigna, Sankyo, Johnson & Johnson, Wyeth, and other Forbes Global 2000 companies, author Mark A. Stiffler draws from his vast experience to equip you with ideas that work in the real world and are supported by real-world examples. He uses case studies and examples of what it takes to build a successful organization to show you how to apply the building blocks of performance management to improve your organization's performance.

Whether you are a CEO, senior executive, board member, or manager; responsible for the whole organization, a business unit, or a department; in sales/marketing, human resources, information technology, or finance,

PERFORMANCE gives you a useful tool and the understanding of how to use it to approach performance management as a dynamic, forward-looking process.

作者简介：Mark A. Stiffler is founder, president, and CEO of Synygy, Inc., the largest provider of incentive compensation management solutions and a leading supplier of innovative, Web-native software and services that enable organizations to align, measure, reward, report, and analyze employee performance. Synygy has experienced fifteen consecutive years of profitable revenue growth and is one of just a few dozen businesses to make five appearances on the Inc. 500 list of fastest-growing privately held companies.

Acknowledgement

INTRODUCTION

CHAPTER 1 The Fragmented State of Performance Management

CHAPTER 2 The Structural Bias Against Performance Management

CHAPTER 3 The Elements of Effective Performance Management

ALIGN

CHAPTER 4 Align the Organization

CHAPTER 5 Align Individuals

MEASURE

CHAPTER 6 Measure Organizational Performance

CHAPTER 7 Measure Individual Performance

REWARD

CHAPTER 8 Reward Individual Performance

REPORT

CHAPTER 9 Report Organizational Performance

CHAPTER 10 Report Individual Performance

ANALYZE

CHAPTER 11 Analyze Organizational Performance

CHAPTER 12 Analyze Individual Performance

CHAPTER 13 Action Plan for Becoming Performance Driven

CHAPTER 14 Critical Success Factors

CONCLUSION

INDEX

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书籍介绍

A unified approach to performance management that integrates organization and employee performance Performance provides a practical framework for rethinking what performance management is and how it can be used to better execute strategy. It clearly presents a unified approach for aligning, measuring, rewarding, reporting, and analyzing the performance of an organization and its people that enables executives and managers to move beyond today’s incomplete and fragmented approach to performance management. Featuring real-world illustrations and intuitive, practical, and actionable steps to creating a performance-driven organization, this essential guide will fundamentally change how you think about your organization’s performance.